Since the birth of Sklum we have always had one thing clear, our main objective is maximum customer satisfaction. That is why we set ourselves a goal: to bring designer furniture to your homes, so that you could enjoy interior decoration as much as we do. Currently we are constantly working to be the first to offer the latest in decoration and furniture. We also take great care in the way we treat our customers, because we want purchases to be as easy, comfortable and pleasant as possible, giving greater relevance to the user experience.
One of our favorite things in our day to day life is being able to have feedback on each purchase that is made. We love to know the evaluation of each delivered order, since they motivate us and help us to continue improving.
Thanks to new technologies, we can know almost instantly the evaluation of our clients. The moment one of our boxes enters their homes, they can share their Sklum opinion with the rest of the world almost instantly. And this is very important, since in this way all users can learn first-hand about the characteristics and quality of our products, the attention and treatment we offer, as well as the speed with which we make our deliveries.
There are a wide variety of channels to assess a company. At Sklum we trust TrustPilot, one of the most influential online opinion platforms in the world. They offer a free and open service so that all customers can share their experiences, both positive and negative, to help other users make a good decision.
Last year alone we received over 16,000 verified Sklum reviews on Trustpilot. With an average score of 3.3 out of 5, which shows the satisfaction of our customers . Despite these good results, we work every day to continue improving; our goal is to ensure that all our customers have an excellent shopping experience.
Every order at Sklum is an exam for us, and of course we want an A on all of them. We greatly appreciate all the evaluations and we work daily to improve those aspects that our clients send us who are not 100% satisfied.
After analyzing the opinions of Sklum, we have verified that our clients highly value some of our aspects:
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